1. Modification Of Terms
Japji Travels reserves the right to change the terms, conditions, and notices under which the Services are offered through the Website, including but not limited to the charges for the Services provided through the Website. The User shall be responsible for regularly reviewing these terms and conditions.
The courts of Delhi shall have the sole and exclusive jurisdiction in respect of any matters arising from the use of the services offered by Japji Travels or the agreement or arrangement between Japji Travels and the Customer.
2. Privacy Policy
This privacy policy sets out how Japji Travels uses and protects any information that you give Japji Travels when you use this website.
Japji Travels is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Japji Travels may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
3. Links To Third Party Sites
This privacy policy sets out how Japji Travels uses and protects any information that you give Japji Travels when you use this website.
Japji Travels is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Japji Travels may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
4. Payment Mode
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All rental payments are to be made by Cash or Bank Transfers.
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30% Payment in Advance as a Booking Amount (not refundable amount) For Vehicle Rent
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60% Payment in Advance as a Booking Amount (not refundable) For vehicle + Car + Driver Package booking
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Balance Full Payment at Pick Up Time Hotel / Airport / Rly Station / Home in Both Vehicle Rent OR Hotel + Vehicle Package.
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If the payment on the credit card / Debit Card / Net Banking is declined / Failed for some reason, for alternate payment instructions you must call in Japji Travel, 72 hours prior to the time of departure, else the booking is liable to be canceled.
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Sometimes Online Making Payment Through Our Websites it takes 24 hours to 36 hours To Reflect Amount in Our Account and We Cannot Confirm or Provide any Services unless we received amount.
5. Complete Tour Package Including Hotels + Car Terms
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All rental payments must be made in Cash, Bank Transfer, Net Banking, Credit Card, or debit Card.
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60% Payment in Advance as a Booking Amount (not refundable amount)
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Driver Will Take Balance Full Payment at Pick Up Time Hotel / Airport / Rly Station / Home
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Please take care of the belongings before leaving the cab / Hotels and Japji Travels is not responsible for any loss
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Any delay due to unavoidable circumstances like bandh, traffic jam, breakdown, accidents, severe weather conditions, etc Japji Travels is not held responsible
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Please read carefully and understand the contents of the Tour Brochure/itinerary, the 'Terms and Conditions, Price Grid and such other documents as may be applicable, as all these will form part of your contract with us once you effect the booking.
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Tour once commenced will strictly go as per the itinerary finalized. In case of events and circumstances beyond our control, we reserve the right to change all or parts of the contents of the itinerary for the safety and well-being of our esteemed passengers.
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Carry Your Valid ID Proofs / Passport etc While Travel / Hotel Checkin Time. Japji Travel Not Responsible For Any Client ID Proof Related Issues.
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Hotel Checkin Time 1 Pm and Checkout Time 11 Am. After and Before This Time Frame Additional Charges Will Be Applicable
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18% GST Extra on Bill
6. Taxes, Parkings, Time, Kms (on KM basis for outstation trips/tours only)
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Km And Time Start and Charge From Our Garage To Garage
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Toll Taxes, Parkings, State Taxes Paid By Hirer
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250 Kms Per Day Minimum Charge For Outstation Trips / Tours (Day count 5am to 10pm)
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AC Will Not Work in Hill Areas Or Stoped / Parked Vehicle
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Night Travel Not Allowed in Winters Due To Fog (Strictly), For Safety
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We Count 1 Day From 5 Am Till 10 Pm If You Need Vehicle Before 5 Am or After 10 Pm in That Case Client Will Pay Extra Overtime (per hour) Charges as Per Given Price and We Are Not Responsible If Client Reach Late Due To Traffic Jam, Etc.
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5% GST on Bill (Only For Transportation)
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If The Vehicle is Not in Good Condition at The Time of Pickup, Please Inform The Company Phone or Email ID before starting the trip
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The rates are subject to change, depending on the fluctuation of diesel/petrol and tax prices in India
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Any abuse to our drivers or unacceptable behavior or driver feels at risk the driver has the right to ask the passengers to leave the vehicle.
7. For Lumpsump Vehicle Hire Charges / Package (Outstation and Local trips/tours)
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Pickup and Drop Point Will Be One Only (If Multiple Pickups and Drops, Please Mention in Email/Whatsapp Conversation Before Paying Booking Amount)
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Parking Charges are Extra
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Night Travel Not Allowed in Winters Due To Fog (Strictly), For Safety
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Total Amount is Valid Only For Places Which is Mention in Booking Email
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Tour Destination / Route Cannot Change Without Prior Notice (Amended Route and Tour Destination Rates May Be Change)
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We Count 1 Day From 5 Am Till 10 Pm If You Need Vehicle Before 5 Am or After 10 Pm in That Case Client Will Pay Extra Overtime (per hour) Charges as Per Given Price and We Are Not Responsible If Client Reach Late Due To Traffic Jam Etc.
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5% GST on Bill ( Only For Transportation )
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If The Vehicle is Not in Good Condition at The Time of Pickup, Please Inform The Company Phone or Email ID before starting the trip
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The rates are subject to change, depending on the fluctuation of diesel/Petrol and Tax prices in India
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Any abuse to our drivers or unacceptable behavior or the driver feels at risk the driver has the right to ask the passengers to leave the vehicle.
8. Delhi Local Use Conditions
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Km And Time Start From Our Garage To Garage
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Toll Taxes, Parkings, NCR State Taxes Paid By Hirer
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Minimum 8 Hours And 80 Kms Limit
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Driver Night Charges Start After 10 PM
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AC Will Not Work While Stopped / Parked Vehicle
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If The Vehicle is Not in Good Condition at The Time of Pickup Plz Inform To Company Phone or Email ID Before Start The Trip
9. Cancellation & Refund Policy
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All the cancellation requests should be done through Japji Travels by calling our helpline number or send an Email on Company's Email ID. Please don't deal with the driver for cancellation directly.
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Customer Cant Leave Vehicle Between Destination Without Any Confirmation. Plz Once Inform By Mail japjitravel@yahoo.com
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In case the booking is canceled 100% of the advance deposit will be deducted as a penalty.
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If the client cancels the booking before 5 days of travel, then we will charge 50% Amount on Total Booking Amount
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Any delay due to unavoidable circumstances like bandh, traffic jam, breakdown, accidents, severe weather conditions, etc Japji Travels is not held responsible
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Please read carefully and understand the contents of the Tour Brochure/itinerary, the 'Terms and Conditions', Price Grid, and such other documents as may be applicable, as all these will form part of your contract with us once you effect the booking.
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No refund or any changes will be accepted at the last minute for the tour starting or after starting or middle of the tour.
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Carry Your Valid ID Proofs / Passport etc While Travel / Hotel Checkin Time. Japji Travel Not Responsible For Any Client ID Proof Related Issues.
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Above are the cancellation rules but we will put our best possible effort to waive/minimize the cancellation charges
10. Vehicle Breakdown
Standard Cancellation Process
To ensure your request is processed accurately, please submit all cancellations directly to the Japji Travels head office. You can do this by calling our 24/7 helpline or by sending an email to our official company ID.
Note: For your security and to avoid billing discrepancies, please do not coordinate cancellations directly with your driver, as they are not authorized to process these changes.
Vehicle Breakdowns
While we take every precaution to maintain our fleet to the highest standards, mechanical issues can occasionally occur. In the rare event of a vehicle breakdown, Japji Travels will make every effort to assist you; however, please note that we cannot accept liability for the breakdown itself or any resulting inconvenience.
Unforeseen Delays and Alterations
Your safety and punctuality are our top priorities. However, Japji Travels cannot be held responsible for delays, itinerary changes, or additional expenses (direct or indirect) caused by circumstances beyond our control. This includes, but is not limited to:
- Natural hazards or extreme weather conditions.
- Flight cancellations or rescheduling.
- Unexpected road closures, landslides, or political unrest.
- Personal illness or accidents involving third parties.
We appreciate your understanding that these measures are in place to ensure we can provide the most reliable service possible under all conditions.
Transaction Confirmation
You should not take any action based on information on the Website until you have received a confirmation of your transaction. In case of confirmations to be received by email, if you do not receive a confirmation of your purchase/transaction within the stipulated time period, first look into your "spam" or "junk" folder to verify that it has not been misdirected, and if still not found, please contact our call center.
Health
It is presumed that the tourists who have booked the tour have gone through the itinerary & are well aware of the same. It is presumed that the tourist is medically fit to undertake the said tour. The person who is medically fit to undertake the said tours shall join the said tour. The persons who are and/ or who have suffered from any ailments for which they have taken medical treatment have gone into check-up hospitalization, shall not join the said tour. Many times a tour manager is unable to pay any attention and/or to provide medical treatment for any tourist who requires medical attention.
Itinerary Changes
We may operate more than one coach on a specified date of the tour depending upon the demand for more bookings of the tour by the tourists. Sometimes we may change the direction or slightly modify the itinerary. We will advise you of these amendments prior to the commencement of the tour or otherwise during the tour. In the event of passenger / joining passenger misses out on any part of the sightseeing tour, or any such tour, due to delay on his part, he will not be entitled to claim a refund for the same.
11. AC on Hills Use Terms
- If you have confirmation in the email to use AC on hills then you can Use AC on Hills
- Wherever Driver Feel to Switch OFF the Compressor For 1 or 2 Minutes to Drive Up The Vehicle, He Could Turn Off for that time only
12. General Things You Should Know
- Always disclose the type of travel, such as family Trips, friends trips, student groups, etc.
- Luggage is Always Limited in The Rental vehicles, So Kindly Check This with us in Written and on Phone.
- Always Check with Hotels, they should have easy access by road and should have vehicle parking.
- Luggage Capacity we Assume 50% of Passengers like if you have 12 people then luggage should be 6-7.
- Any Kind of Pets are not allowed/Permitted in the vehicle.
13. Disclaimer
The information contained in this Web site is intended solely to provide general information for the personal use of the reader, who accepts full responsibility for its use.
We accept no responsibility for any errors or omissions, or for the results obtained from the use of this information. All information in this site is provided "as is," with no guarantee of completeness, accuracy, timeliness, or of the results obtained from the use of this information, and without warranty of any kind, expressed or implied, including, but not limited to warranties of performance, merchantability, and fitness for a particular purpose. Nothing herein shall to any extent substitute for the independent investigations and the sound technical and business judgment of the reader.
In no event shall Japji Travels will be liable for any direct, indirect, incidental, punitive, or consequential damages of any kind whatsoever with respect to the service, the materials, and the products. Users of this site must hereby acknowledge that any reliance upon any materials shall be at their sole risk.
If Not Agree Our Terms And Conditions Plz Not Accept Our Conditions or Accept Our Conditions
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Japji Travels
